Karen put ths together with our staff.

I asked Karen if she can share her experience with me about her previous care home?

Karen said she stayed with her mum for years had problems  and was moved to  a home.

The other home I stopped at got closed my mum told me.

I always had microwave dinners never a cooked meal went to food banks for my food.

They shouted at me  and were very bossy always telling me off.

One tried to hit me and called the  police on me  I cried all the time when I was in the other home.

Did not like it there  don’t want to move anywhere else like my new home. The home I live in now.

I  was a bit scared when I came to my new home,  but the staff are all nice and  I have friends  and my mum is happy that I am here mum can go on her holidays now and mum visits me more.

The food is great  I help cook with the Staff   I can chose my meals don’t have to have my dinner if I am not ready can have it later, we have menu to choose from with pictures on.  staff everyone is friendly  have lots of friends here.   I have my own phone and I pad we have meetings  we can complain I know how to do this.

I can go to the local shops  go out for meals cinema I get help with my room; I have modern furniture and new bed and TV  my mum bought me a big pink chair.

My staff are all nice and look after me take me out on activities,  book theatre tickets for me and take me on holiday  we have parties as well I like the staff, they never shout at me.

They talk to me and make me laugh lots.

If I am unwell staff call the doctor and go with me don’t want to go myself  staff will tell the doctor for me, I like the staff to talk  for me in the doctors, I get a bit shy when I talk to the doctor.  The Doctor calls the house every Wednesday and I know I can speak to them on this day.

I have had all my covid and flu jab, my choice. They came to the house did not have to go there   and it was ok did not hurt Nurse was nice.

Anything else you want to say about your staff?

Yes, they  are there when I need support  staff sing a lot some are bad singers  staff take me to the hairdressers,  I have my nails done.

I like living here I like my home and I like all my friend’s I live with.  staff always help me. I get phone calls from my family and see my dad every Sunday  and my nephew.

Anything else you want to say?

Karen said no my mums coming round in a bit we are all having ice cream my mum has an ice cream van and we get free ice cream.